Privacy Policy

Effective Date: September 24, 2025

Saraiva Properties & Capital LLC (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy describes how we use, store, and protect your phone number, and how we handle communications via SMS.

1. Information We Collect & How We Use It

When you provide your phone number and name (for example, during a phone call, web inquiry, or property discussion), we use that information only to contact you regarding your property inquiry or related real estate matters. We do not sell, rent, or share your phone number with third parties or affiliates for marketing purposes.

2. SMS / Text Messaging Communication

If, during our live call or inquiry process, you explicitly consent to receive follow-up by SMS, we may send you one-to-one text messages to:

Confirm or schedule appointments

Ask or clarify property details

Provide offers or follow-up information

We will never send you mass marketing texts or unsolicited campaigns.

3. Opt-Out / Unsubscribe

You may revoke consent and stop receiving SMS messages at any time by replying STOP to any message from us. After processing, you will receive a confirmation that you’ve been unsubscribed.

If you have issues or need assistance, you can also contact us directly at gilson@saraivaproperties.com

or 704-245-5632.

4. Message & Data Rates & Frequency

Standard message and data rates may apply as per your mobile carrier.

The frequency of messages will vary depending on the stage of our communication and your property inquiry.

5. Security & Data Retention

We maintain reasonable security measures to protect your information. We retain your phone number and consent record for as long as needed to service your inquiry or as required by applicable law or policy.

6. Links to Third-Party Policy / Documentation

For more context on how our messaging practices align with carrier / A2P requirements, you may refer to SmrtPhone’s A2P 10DLC Message Flow documentation:

SmrtPhone A2P 10DLC Message Flow

7. Contact Us

If you have questions or complaints about this Privacy Policy or our practices, reach out to:

Saraiva Properties & Capital LLC

📧 gilson@saraivaproperties.com

📞 704-245-5632